How we handle your information

You agree to us collecting, using, storing and disclosing information about you. We can use your information to process your application for a product or services, to market products and services by us and by third parties, to verify your identity by using information held by a credit reporting body ( CRB) and using other online resources, and to perform associated tasks. We can also use your information to comply with laws (for example, the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

We may collect your information from you or from third parties.

We may, from time to time, collect sensitive information about you, including information about your health.

Access to information   and privacy and credit reporting policies

You may gain access to the information we hold about you or obtain a copy of our Privacy Policy at https://fundo.com.au/online-loan-privacy-policy or by contacting us on  1800 161 391. Our Privacy Policy and the privacy policies of the insurers and CRBs we deal with contain information about how you may access or seek correction of your information, see how that information is managed, how to make a privacy-related complaint, and how that complaint will be dealt with.

Exchange information with CRBs

We may give information about you to, and receive information about you from, CRBs, including information about your credit worthiness. CRBs may include information about you and this application in reports provided to other lenders to assist them to assess your credit worthiness. We may inform CRBs if you default, fail to meet your repayment obligations, or commit a serious credit infringement. You can ask a CRB not to use a credit report about you for the purposes of pre-screening or direct marketing. You can also ask a CRB not to use or disclose credit reporting information about you if you have reasonable grounds to believe that you have been, or are likely to be, a victim of fraud.

The CRBs we may share information with are:

• Equifax Pty Limited – www.equifax.com.au – contact on 13 83 32 ; see privacy policy at https://www.equifax.com.au/privacy;

• Illion (Australia) Pty Limited – www.illion.com.au – contact on 13 23 33; see privacy policy at https://www.illion.com.au/privacy-policy; and

• Experian Australia Credit Services Pty Limited – www.experian.com.au – contact on 1300 783 684; see privacy policy at https://www.experian.com.au/privacy-policy-terms-conditions.

Exchange information with other businesses  

We may give or receive information about you to the following types of businesses, some of which may be located overseas.

• other financiers or credit providers;

• finance brokers, funders, mortgage managers, and other people who assist us to provide our products or services;

• any person who represents you, including financial consultants, accountants, lawyers, brokers, persons holding power of attorney, guardians and advisers;

• industry bodies, government authorities, tribunals, and courts;

• investors, advisers, trustees, ratings agencies and other businesses assisting us with funding;

• any person where we are authorised or required to do so by law;

• businesses who provide us with services or systems;

• insurers, valuers, and debt collection agencies;

• any person to whom you expressly consent us to share information with;

• any of our related entities or associates;

• our agents, contractors or service providers that we engage to carry out our functions and activities;

• your referees and your employer;

• an organisation that assists us to identify, prevent or investigate any fraud, unlawful activity or misconduct (or suspected fraud, unlawful activity or misconduct);

• any person considering acquiring an interest in our business or assets; and

• associated businesses that may want to market products to you.

Customer identification

We may disclose your name, residential address and date of birth to a CRB or other organisation (including the document issuer or official records holder) to verify your identity. That organisation will use this information to give us an assessment/report of whether or not the information we have matches information held by the organisation, and that may involve use of third party systems and services. If we use these methods and are unable to verify your identity in this way, we will let you know. We may also use information about your Australian Passport, state or territory driver licence, Medicare card, citizenship certificate, birth certificate and any other identification documents to match those details with the relevant registries using third party systems and to record the results of that matching. This information may be transmitted to New Zealand.

If you do not consent to us disclosing your information in this way, we will verify your identity in another way, which may involve requiring you to provide various supporting identification documents (either original or certified copies).

Overseas disclosure

We and the businesses we disclose your information to may disclose this information to businesses located overseas, such as in Nepal, Pakistan and the Philippines. Overseas entities may be required to disclose this information to relevant foreign authorities under a foreign law. While we attempt to select and secure reputable offshore service providers, we are not liable for any breach or misuse of information sent offshore. An overseas entity may not be subject to privacy laws or principles similar to those that apply in Australia. Any information disclosed to an overseas entity may not have the same protection as under the Australian privacy law. You may not be able to seek redress for any breach of your privacy which occurs outside of Australia. If we disclose your credit-related information to entities that are located overseas, we will take reasonable steps ensure that the overseas entity does not breach the Australian Privacy Principles in relation to your credit-related information.