All payments made towards your loan are non-refundable under all circumstances, Initium Investments PTY LTD trading as Fundo Loans reserves its right to exercise its right not to refund any payments that are;
- Correctly debited and in line with your contractual obligation; or
- Provided to us by you where you have authorised us or our third-party providers to do so.
In the instance where you feel that debit and or payment may be;
- Fraudulent in nature; or
- Incorrectly debited; or
- An overpayment which outside of your contractual obligation
Initium Investments PTY LTD trading as Fundo Loans may at its discretion refund or partially refund the amount.
In the instance in which you feel that you may be eligible for a refund, all matters will be managed through Initium Investments PTY LTD trading as Fundo Loans Internal Dispute Resolution Policy which can be found on our website.